Frequently Asked Questions

Where do you ship?

We currently ship within Australia only.

How much is shipping?

Standard shipping is free on all Australian orders, with no minimum spend.

How long does shipping take?

Orders are generally processed within 1–3 business days. Most products are delivered within 7–10 business days after dispatch.

Orders containing multiple products may arrive in separate shipments at no additional cost.

Will I receive tracking information?

Yes. Tracking information will be sent once your order has been dispatched and tracking becomes available. Orders sent in separate shipments may receive more than one tracking number.

Can I change or cancel my order?

Contact us as soon as possible if you need to change or cancel an order. We will do our best to help, but changes may not be possible once processing or fulfilment has begun.

What is your return policy?

Eligible returns may be requested within 30 days of receiving your order. For change-of-mind returns, items must generally be unused and in their original condition. Please review our Returns & Refunds policy or contact us before sending anything back.

If your item arrives damaged, faulty or incorrect, contact us as soon as possible so we can help resolve the issue.

How do I contact Evoke?

You can contact us through our Contact Us page, and we aim to respond within 1–2 business days.

Why these products?

Evoke focuses on carefully selected workspace tools designed to reduce clutter, improve organisation and support focused work.